Privacy Policy

Last Updated: July 19, 2026

At Mercura, operated by ONEIL ECOM LLC, your privacy is important to us. We are committed to protecting the personal information you share with us when you visit mercura.shop, create an account, place an order, or communicate with our customer support team.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you regarding your personal data. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a secure and enjoyable shopping experience, we may collect the following information.

Personal Information

When you place an order, register an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (processed securely by third-party payment providers)
  • Order history
  • Customer service communications

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referring websites
  • Website usage statistics

Information You Choose to Provide

You may also provide information when you:

  • Contact customer support
  • Submit product reviews
  • Complete surveys
  • Join promotional campaigns
  • Subscribe to marketing emails

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify and securely process payments
  • Arrange shipment and delivery
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve our products and website
  • Personalize your shopping experience
  • Recommend products based on your interests
  • Send promotional emails when you have chosen to receive them
  • Prevent fraud and unauthorized transactions
  • Meet applicable legal and regulatory obligations

3. How We Share Information

Mercura respects your privacy. We never sell or rent your personal information to third parties.

We may share information only when necessary with trusted service providers, including:

Payment Providers

Secure payment processors that authorize and process your transactions.

Shipping Partners

Shipping carriers responsible for delivering your orders and providing tracking services.

Technology & Website Service Providers

Companies that help us operate our website, maintain security, analyze website performance, and improve customer experience.

Legal Requirements

We may disclose information if required by law or when necessary to:

  • Comply with legal obligations
  • Protect our legal rights
  • Prevent fraud
  • Respond to lawful requests from authorities

Business Changes

If ONEIL ECOM LLC undergoes a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

4. Cookies & Similar Technologies

Mercura uses cookies and similar technologies to improve website performance and enhance your shopping experience.

Cookies help us:

  • Remember your preferences
  • Keep your shopping cart active
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Security

Protecting your personal information is one of our priorities.

We implement appropriate security measures, including:

  • SSL encryption
  • Secure payment processing
  • Protected servers
  • Restricted employee access to customer information
  • Ongoing security monitoring

While we take reasonable precautions, no online system can guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Mercura sells handbags and fashion accessories intended for adult customers.

We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so we can promptly remove the information where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

Mercura is not responsible for the content, security practices, or privacy policies of external websites. We encourage you to review their policies before providing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any revisions will be posted on this page along with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Mercura
Operated by ONEIL ECOM LLC

3944 Brooklyn Ave
Kansas City, MO 64130
United States

Website: mercura.shop

Email: contact@mercura.shop

Phone: +1-315-202-9675